Contact Us

We would love to hear from you. Whether you have a feature request, found a bug, or simply want to say hello, email is the fastest way to reach us.

Get in touch

Write to hello@wheelspinnernow.com and your message goes straight to the person who builds these tools.

Please allow 24 to 48 hours for a reply. For immediate help with a tool, the frequently asked questions on each tool page cover the most common topics.

Reporting a problem

Most bugs turn out to depend on a specific browser or a specific list, so a report that includes the details below can usually be fixed on the first attempt rather than after three rounds of questions.

  • Which tool The page you were on: the wheel, dice, coin, teams, numbers or the list randomizer.
  • Browser and device For example Chrome on Windows, or Safari on an iPhone, with the version if you know it.
  • What you expected What you thought would happen when you pressed the button.
  • What happened instead The result, the error, or the thing that did not move.
  • Whether it repeats Does it happen again in a private window, where saved settings are ignored?
  • The entries involved If a particular list triggers it, paste the list. Leave out anything confidential.

What we cannot help with

Entries and settings are stored only in your own browser, so a list lost by clearing site data or by switching device cannot be recovered from our side. There is no copy to restore. If a wheel matters, keep it as a shared link or paste the entries somewhere of your own.

We also cannot run a draw on your behalf or certify one for a regulated prize promotion. The tools are built for classrooms, meetings, games and everyday choices rather than for draws that a regulator has to sign off.

Email us directly

WheelSpinnerNow is maintained by one person, not a support team. Bug reports, feature requests, corrections to a guide, and licensing questions are all welcome.

hello@wheelspinnernow.com

Replies usually go out within two working days.